If you are not ‘on hand’ it can be extremely beneficial to employ a letting agency to take good care of both the rental management and the comfort of your guests.
Samui Property Services (SPS) prides itself in providing its clients with a very high standard of property and rental management.
Unlike its competition on Samui, we ensure that upon arrival, your rental customers are met by a Naturally English speaking Western National, to provide peace of mind and a higher level of communication in that critical walk through inspection and meet and greet phase.
They say first impressions last…this is why we feel that crucial first hour with your guests is the most important of their stay.
SPS will provide details to guests on how everything works, where to dispose of rubbish, informing guests of house rules and giving information on local restaurants, local attractions etc.
Our number will be left with the guests in case of emergency and they will be able to contact us at any time.
People are more likely to look after your property if they feel you have gone to a lot of trouble to make them feel comfortable and welcome.
To win over potential or actual clients you have to show an interest in them and make them feel special. By using SPS, we can do all that for you – turning your Thai property rentals into a lucrative business.
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The following is just some of the rental services SPS offers, ensuring the property owner’s peace of mind:
Miscellaneous Services
- Secure Key Holding: A secure key holding service can be provided for, enabling us to supply prompt action on request. We will hold the keys of your Thai property in a safe place and upon request make them available to visiting guests, owners or tradesmen.
- Secure Key Holding: All keys are cataloged and coded and secured in a safe location at all times
- Property Maintenance: Organize repairs and alterations, including monthly PEST control
- Property Maintenance: Swimming pool maintenance & repair: Friendly gardeners and pool maintenance staff on hand to ensure your garden & pool are maintained to a high standard.
Pre-Guest Arrival Services
- Supply Purchasing / Restocking
- Welcome Pack (Clients choice)
- Cleaning – Changeover Services
- Pre-arrival property check
- Initial Food Stock (at request of guests)
Guest Services Arrival
- English Speaking Western-National Guest Management
- Withholding relevant security / damage deposits
- Arrange airport transfers
- Meet and greet all guests on arrival at the airport
- Walk through inspection with guests on arrival at the property
Ongoing Guest Services
- Maid service / cleaning
- Address all tenant problems or property management concerns including 24-hour emergency service.
- Advise on local trips, activities, bars and restaurants
- Organise guest car rental
- Arrange guest chartered boat trips
Guest Departure
- Full property check will be made before releasing the damage deposits back to your clients
Guest Post-Stay after Service
- Requesting Guest Reviews
- Collection of guest comments, recommendations of improvements.
- Same-guest return incentives
Contact us now to organise a no obligation quote….
